Designers of video games, from Super Mario Brothersin the 1980's to Call of Dutyin the 2000's, were living in a world abundant with data about player activity. Every time you moved, jumped, shot, achieved, explored, created, leveled up, and died, they knew it, immediately. And...
On this Independence Day in the USA, I felt especially blessed, as I headed to Cooperstown, New York with my wife to take our daughters to the Baseball Hall of Fame for the first time. (After all, baseball isn't just a passion for me, it's...
by Dave Kerpen and Andy Cohen- Many of the world's great religions have been going strong for thousands of years. How many institutions or businesses can claim that kind of success (quick - can you name 5 companies that have been in business over 200,...
Last week, CEO.com published its 2nd annual Social CEO Report, examining in great detail the social networking presence of each of the Fortune 500 CEOs. Their findings were surprising: Most notably, 68% of CEOs have absolutely no presence on any of the major social networks...
I've been thinking about and writing about likeable business for several years now. There are many opinions about what makes a likeable leader, and about whether it's even desirable for a leader to be likeable. My wife Carrie Kerpen, the CEO of Likeable Media who...
When I was in first grade, I used to always want to be the line leader in class. I would get fussy and sometimes even get into mischief when I wasn't the line leader. But my teacher Mrs. Flayton would say to me, as she...
"Please, Sarah, you've got to be friendlier on the phones!"As soon as I said it, several years ago to one of my employees, I felt horrible. It wasn't so much that I had said it- it was how I said it, in front of other...
A year ago today I was upset over not being able to run in New York City Marathon after training for months. A year ago today I was annoyed to be out of power in my home. But those annoyances paled in comparison to what...
Thanks to the internet and social media, this is perhaps the easiest time in history to become an entrepreneur. And yet, with so much competition and so little barrier to entry, it's perhaps at once the toughest time to become a successful entrepreneur. In order...
"I love you!"That's what millions of people will be saying to their wives, girlfriends, husbands and boyfriends this Saturday for Valentine's Day. February and greeting cards companies (and flowers, candy, and gifts companies) remind us to give some extra attention to the people in our...