Listening is the single most important skill in social media, business and life. It’s not always about marketing or sales messages, it’s about connecting with consumers, clients, and employees with sincerity and honesty. Not only will this build brand identity and trust, but it can...
"Dave, push me on the swings!" "Dave, can I have another snack?" "Dave, can we play kickball today please?" My first job was in the summer of 1990. I was 14 years old, and I worked as a counselor in training at Nob Hill Day camp, with a...
This week Jeff Bercovici, the San Francisco bureau chief for Inc., published a powerful article discussing the importance of increasing awareness and understanding of mental illness in the business and tech industries. The piece describes Bercovici's experience with Austen Heinz, a Silicon Valley entrepreneur who committed suicide weeks after...
Social media tools are a necessity for every company large and small in 2015. Simply having a social media presence and trying to update and measure through the standard functionality provided on each social media site will not cut it anymore. Large enterprises have understood...
Social media can be a recruiter's secret weapon when discovering new talent, especially LinkedIn. In fact, I've provided a step-by-step walkthrough of how you can find talented job seekers in your local area by using some of today's most popular social media sites. If you're...
This week Christina DesMarais published an article containing quotes from 15 highly successful business leaders from around the world that can help you achieve your professional goals. In the piece, DesMarais also provides brief insights into the achievements of each company. Here’s The Daily Rituals of 15...
As I went "back to school" shopping with my daughters the other day, I got to thinking: I love the public schools they attend in Port Washington, New York, but what skills are they not learning in school? What are the essential skills to learn...
Your reputation has the power to set the stage for future interactions in both your professional and personal life. Similarly, being dishonest with people has the potential to poison existing relationships. In fact, in 2013 I wrote an article called It's Easier To Be Honest,...
Last year I published an article called The Differences Between Successful People and Unsuccessful People, which explores several traits you should embrace and/or avoid to achieve success. This week my fellow INC contributor, Jeff Haden published a similar article about why the things you aren't doing are...
One of the week's most popular articles was written by my wife, Carrie Kerpen. The piece explores the important role core values play when it comes to good leadership. She also provides more insight on the subject with an interview of Rick Davidson, President and CEO...